Vision Direct needed to deliver an intuitive website for their customers of all abilities to purchase products and book medical appointments therefore helping retention and upselling on further products.
Redesign the existing Vision Direct website using assets and styling created through a new design system.
Vision Direct adopted a design system from their parent company EssilorLuxottica after the two merged but early on from my point of view it wasn’t right for VD as the system was more for small boutique opticians and VD was an e-commerce brand. The devs had already start building out the new website with these new components, it was a mess.As a contractor it was a tough ask to convince everyone to stop production, fortunately I had the backing of the head FE dev. A lot of diplomacy and compromise occurred. We used their existing system as a base but built out our own, a system that was a lot more adequate and relevant for an e-commerce platform.It was a testing 8 months but I learned a lot from negotiating compromises and diplomacy with design teams and stakeholders to liaising closely with devs and deep diving into their processes and ways of working.